[Resolved] Error: Impossible to send message

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hannibal_
Znuny newbie
Posts: 14
Joined: 05 Oct 2011, 10:05
Znuny Version: 3.0.10
Real Name: Tomasz
Company: x

[Resolved] Error: Impossible to send message

Post by hannibal_ »

Hallo All,
When I try to send a message I received the following error:

Backend ERROR: OTRS-CGI-10 Perl: 5.12.3 OS: MSWin32 Time: Tue Nov 26 13:40:38 2013
Message: Impossible to send message to:
(my email adres) .
Traceback (3320): Module: Kernel::System::Ticket::Article::ArticleSend (v1.274.2.2) Line: 2042
Module: Kernel::Modules::AgentTicketCompose::Run (v1.124.2.8) Line: 534
Module: Kernel::System::Web::InterfaceAgent::Run (v1.58.2.1) Line: 853
Module: ModPerl::ROOT::ModPerl::Registry::C_3a_Program_20Files_20_28x86_29_OTRS_OTRS_bin_cgi_2dbin_index_2epl::handler (unknown version) Line: 49 Module: (eval) (v1.89.2.1) Line: 204
Module: ModPerl::RegistryCooker::run (v1.89.2.1) Line: 204
Module: ModPerl::RegistryCooker::default_handler (v1.89.2.1) Line: 170
Module: ModPerl::Registry::handler (v1.99) Line: 31



I'm not sure what it means and how to solve it, so your input will be much appreciated!

Thank you!
Last edited by hannibal_ on 26 Nov 2013, 16:17, edited 1 time in total.
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OTRS 3.0.10 (public) on WinServ 2008 R2 with MySQL database.
crythias
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Re: Error: Impossible to send message

Post by crythias »

Try a search
Summary: you have no possible method to send a message. Either you're Windows trying sendmail, or your SMTP service is blocked/unavailable.
OTRS 6.0.x (private/testing/public) on Linux with MySQL database.
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hannibal_
Znuny newbie
Posts: 14
Joined: 05 Oct 2011, 10:05
Znuny Version: 3.0.10
Real Name: Tomasz
Company: x

Re: Error: Impossible to send message

Post by hannibal_ »

Thank you for your answer, my smtp service does not work properly.
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OTRS 3.0.10 (public) on WinServ 2008 R2 with MySQL database.
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