3.3 BETA-5 some Kernel/Modules/ missing

[catweazle]

Upgrading my Test-Machine (rpm -Uvh...) worked well without any errors.

Admin -> Responses (/otrs/index.pl?Action=AdminResponse) gives me an error:

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Module Kernel/Modules/AdminResponse.pm not found/could not be loaded!

...because there is no /opt/otrs/Kernel/Modules/AdminResponse.pm

so i checked https://github.com/OTRS/otrs/tree/rel-3 ... el/Modules

and AdminResponse.pm isn t a part of Kernel/Modules/ in OTRS 3.3 BETA-5

So why my otrs is still linking to?

OS: CentOS 6.4 / MySQL / upgraded from OTRS 3.2 via rpm

Full-Error_Message

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Backend ERROR: OTRS-CGI-992013 Perl: 5.10.1 OS: linux Time: Thu Oct 24 14:58:50 2013 Message: Module Kernel/Modules/AdminResponse.pm not found/could not be loaded! RemoteAddress: 193.196.65.171 RequestURI: /otrs/index.pl?Action=AdminResponse Traceback (41986): Module: Kernel::System::Web::InterfaceAgent::Run (OTRS 3.3.0.beta5) Line: 186 Module: ModPerl::ROOT::ModPerl::Registry::opt_otrs_bin_cgi_2dbin_index_2epl::handler (unknown version) Line: 41 Module: (eval) (v1.99) Line: 204 Module: ModPerl::RegistryCooker::run (v1.99) Line: 204 Module: ModPerl::RegistryCooker::default_handler (v1.99) Line: 170 Module: ModPerl::Registry::handler (v1.99) Line: 31 

[reneeb]

The Upgrade isn't clean. The configuration doesn't mention AdminResponse either, so an "old" config is used. Search for "AdminResponse" in your Configs (Kernel/Config.pm and Kernel/Config/Files/ZZZ*.pm) and replace it with "AdminTemplate".

[crythias]

or rebuildconfig...

[catweazle]

The Upgrade isn't clean. The configuration doesn't mention AdminResponse either, so an "old" config is used. Search for "AdminResponse" in your Configs (Kernel/Config.pm and Kernel/Config/Files/ZZZ*.pm) and replace it with "AdminTemplate".

ah here we go

for all people who do not want to read much more

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AdminTemplate

fixed it for AdminResponse like reneeb told me (see his quote above)

just did

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grep -r "AdminResponse" /opt/otrs/Kernel/*

and got

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/opt/otrs/Kernel/Config/Files/ZZZAuto.pm:$Self->{'Frontend::Module'}->{'AdminResponseAttachment'} =  {
/opt/otrs/Kernel/Config/Files/ZZZAuto.pm:$Self->{'Frontend::Module'}->{'AdminResponse'} =  {

meanwhile i discoverd more errors, all related to "Response-stuff"

or rebuildconfig...

rpm-upgrade should have done, but I did it too.

maybe there is a permission problem because

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-rw-rw---- 1 apache apache 29783 24. Okt 11:47 /opt/otrs/Kernel/Config/Files/ZZZAuto.pm

I wonder if it shouldn t be "otrs apache" instead of "apache apache" ?!

on the other hand I did

/opt/otrs/bin/otrs.RebuildConfig.pl

as root, so should it matter?

I ll play further more an let you know
Thanks to reneeb and crythias