can't do anything with ckeditor

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PointPubMedia
Znuny newbie
Posts: 18
Joined: 21 Oct 2010, 21:02
Znuny Version: 3.1.0
Company: PointPub Media Communications

can't do anything with ckeditor

Post by PointPubMedia »

Since we upgrade from 3.1.x to the latest 3.2.x version we are having an issue with any part of OTRS that include the ckeditor (close a ticket, replying..)

We are having this error:

Code: Select all

Object [object Object] has no method 'addCss'

TypeError: Object [object Object] has no method 'addCss'
    at Object.<anonymous> (http://otrs.pointpubmedia.biz/otrs-web/js/js-cache/CommonJS_5dbdcda3803cff65874afb602df7a1a3.js:403:62)
    at Object.f (http://otrs.pointpubmedia.biz/otrs-web/js/thirdparty/ckeditor-4.0/ckeditor.js:10:44)
    at Object.CKEDITOR.event.CKEDITOR.event.fire (http://otrs.pointpubmedia.biz/otrs-web/js/thirdparty/ckeditor-4.0/ckeditor.js:11:399)
    at b (http://otrs.pointpubmedia.biz/otrs-web/js/thirdparty/ckeditor-4.0/ckeditor.js:172:25)
    at b (http://otrs.pointpubmedia.biz/otrs-web/js/thirdparty/ckeditor-4.0/ckeditor.js:229:418)
    at Object.CKEDITOR.replace (http://otrs.pointpubmedia.biz/otrs-web/js/thirdparty/ckeditor-4.0/ckeditor.js:234:334)
    at Object.Core.UI.RichTextEditor.TargetNS.Init (http://otrs.pointpubmedia.biz/otrs-web/js/js-cache/CommonJS_5dbdcda3803cff65874afb602df7a1a3.js:403:238)
    at HTMLTextAreaElement.<anonymous> (http://otrs.pointpubmedia.biz/otrs-web/js/js-cache/CommonJS_5dbdcda3803cff65874afb602df7a1a3.js:404:1005)
    at Function.e.extend.each (http://otrs.pointpubmedia.biz/otrs-web/js/js-cache/CommonJS_5dbdcda3803cff65874afb602df7a1a3.js:33:12795)
    at e.fn.e.each (http://otrs.pointpubmedia.biz/otrs-web/js/js-cache/CommonJS_5dbdcda3803cff65874afb602df7a1a3.js:33:9370)
OTRS 3.2.9
OS: Debian Linux, MySql 5.1.x
hrban
Znuny advanced
Posts: 109
Joined: 06 Sep 2013, 10:56
Znuny Version: 3.2.10
Real Name: Chris
Company: bitc

Re: can't do anything with ckeditor

Post by hrban »

Hi!
I have the same problem!!
what have you done?

Tnaks for your help!
CHris
hrban
Znuny advanced
Posts: 109
Joined: 06 Sep 2013, 10:56
Znuny Version: 3.2.10
Real Name: Chris
Company: bitc

Re: can't do anything with ckeditor

Post by hrban »

Hi!
I have the same problem!!
what have you done?

Thanks for your help!
CHris
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