[LDAP] Change password Customer

[miguelmz]

Hi

I am installing an OTRS for a client and want to link to an existing internal ldap. The authentication and synchronization work perfectly but the problems come with the password change.... the password change function in ldap is not programmed!!

Code: Select all

Module:  /opt/otrs/Kernel/System/CustomerUser/LDAP.pm

sub SetPassword {
    my ( $Self, %Param ) = @_;

    my $Pw = $Param{PW} || '';

    # check ro/rw
    if ( $Self->{ReadOnly} ) {
        $Self->{LogObject}->Log( Priority => 'error', Message => 'Customer backend is ro!' );
        return;
    }
    $Self->{LogObject}->Log( Priority => 'error', Message => 'Not supported for this module!' );
    return;
}

I've looked at the latest version of OTRS and see which is the same function. So I began to look if Net::LDAP allows password changes and I have found that if you can

http://search.cpan.org/~marschap/perl-l ... ng_entries

I'm trying to build the function for the OTRS but without success so far and I was wondering if anyone else has this problem and developed something for it.

a note, there is another possibility to change password client outside the front. Is customer requirement.

I appreciate any help or recommendation.

Regards,
Miguel.

[crythias]

ldap is specifically set as read-only. In general, external authentication is intended to be handled through the external authentication method.

[miguelmz]

As I said is a customer requirement. I do not go to the debate of whether it is logical or not, by infrastructure and project organization only has that possibility.

The customer want users to have an option to change your password in the front client with ldap

[jojo]

as crytias mentioned there are reasons why LDAP is read only.

If you wan't to change it, feel free to do so or to hire a developer for this