How to encrypt clear passwords for OTRS?

[dmitrymozheyko]

Hi all.
I use OTRS 3.2.7 and see in customer_user table passwords hash(?)'s such as $1$username$kIbJUh1oqeYjLdXSY2KhL0
I have solid customer database with logins and clear text passwords.
How i can encrypt existing users passwords for saving in this table?

[reneeb]

What is configured for "Customer::AuthModule::DB::CryptType"?

[dmitrymozheyko]

Kernel/Config/Files/Framework.xml

Code: Select all

...
 <ConfigItem Name="Customer::AuthModule::DB::CryptType" Required="1" Valid="1" ConfigLevel="200">
        <Description Translatable="1">If "DB" was selected for Customer::AuthModule, the crypt type of passwords must be specified.</Description>
        <Group>Framework</Group>
        <SubGroup>Frontend::Customer::Auth</SubGroup>
        <Setting>
            <Option SelectedID="md5">
                <Item Key="crypt">Crypt</Item>
                <Item Key="md5">MD5-Crypt</Item>
                <Item Key="plain">Plain</Item>
                <Item Key="sha1">SHA-1</Item>
                <Item Key="sha2">SHA-2</Item>
            </Option>
        </Setting>
    </ConfigItem>
...

[catweazle]

Should be changed after switching to an other encryption. BUT Agent have to change password manuall in own AgentPreferences.