system crashes - Scalars leaked

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joecopty
Znuny newbie
Posts: 22
Joined: 11 Jan 2013, 01:42
Znuny Version: 3.2.6
Real Name: Joseph Copty
Company: TMC

system crashes - Scalars leaked

Post by joecopty »

Hi All,
I have installed the latest otrs 3.2.5 on windows 7 pro SP1. I installed using the windows installer and am using MSSQL instead of mySQL.
with packages: Survey FAQ and iphone handler.

The crash does not seem to happen after any specific event...
The apache error.log reads,

Code: Select all

Scalars leaked: 1
Scalars leaked: 1
Scalars leaked: 1
Scalars leaked: 1
[Fri Apr 19 10:11:18 2013] ZZZAAuto.pm: Subroutine Load redefined at C:/OTRS/OTRS/Kernel/Config/Files/ZZZAAuto.pm line 7.
[Fri Apr 19 10:11:18 2013] ZZZAuto.pm: Subroutine Load redefined at C:/OTRS/OTRS/Kernel/Config/Files/ZZZAuto.pm line 7.
Scalars leaked: 1
Scalars leaked: 1
[Fri Apr 19 10:25:27 2013] [notice] Parent: child process exited with status 255 -- Restarting.
Scalars leaked: 1
Scalars leaked: 1
Scalars leaked: 1
The restart doesnt actually restart apache...
After restarting the OTRS system (including apache etc) I get the following erro

Code: Select all

[Fri Apr 19 10:47:14 2013][Error][main::_AutoStop][685] NOTICE: otrs.Shceduler4win.pl is registered on the DB, but the registry has not been updated in 63182 seconds!. The register will be deleted so Scheduler can start again without forcing
[Fri Apr 19 10:47:16 2013][Notice][main::_Start] Scheduler Service is starting...!
[Fri Apr 19 10:47:17 2013][Notice][main::_Start] Scheduler Service start! PID 6048

I have read these older posts about a similar situation here and here however there has not been any resolutiuons or anything that could help me figure out how to fix this.
I never had this problem with 3.2.1 usign mssql and windows.
Any ideas?
Sydney, Australia
OTRS 3.3.6 on Windows Server 2003, IIS6 with MSSQL database
reneeb
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Posts: 5018
Joined: 13 Mar 2011, 09:54
Znuny Version: 6.0.x
Real Name: Renée Bäcker
Company: Perl-Services.de
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Re: system crashes - Scalars leaked

Post by reneeb »

Perl / Znuny development: http://perl-services.de
Free Znuny add ons from the community: http://opar.perl-services.de
Commercial add ons: http://feature-addons.de
joecopty
Znuny newbie
Posts: 22
Joined: 11 Jan 2013, 01:42
Znuny Version: 3.2.6
Real Name: Joseph Copty
Company: TMC

Re: system crashes - Scalars leaked

Post by joecopty »

Thanks for the tip.
I have installed it using the new installer I like that now it uses IIS without having the troupble of configuring it myself.
Good work guys.
One issue i am having with it is that I cannot get the new skin to be applied.
I have done this several times with no issue but this time it is simple not doing it.
I download the skin from here and follow the instructions.
i am able to view the skin in preferences but when it is selected nothing happens and no skin change is made.
Any tips or ideas?
Sydney, Australia
OTRS 3.3.6 on Windows Server 2003, IIS6 with MSSQL database
crythias
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Joined: 04 May 2010, 18:38
Znuny Version: 5.0.x
Location: SouthWest Florida, USA
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Re: system crashes - Scalars leaked

Post by crythias »

start a new topic for a new topic.
OTRS 6.0.x (private/testing/public) on Linux with MySQL database.
Please edit your signature to include your OTRS version, Operating System, and database type.
Click Subscribe Topic below to get notifications. Consider amending your topic title to include [SOLVED] if it is so.
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idaadi
Znuny newbie
Posts: 1
Joined: 10 May 2013, 13:43
Znuny Version: 3.2.7

Re: system crashes - Scalars leaked

Post by idaadi »

I had the same problem with Scalars leaked on Win7x64 Install for OTRS and I got rid of it by manually replacing the libapr-1.dll with a newer version. Then the Scalars leaked problem was gone, but the Apache still crashed sometimes because of other x64 incompatibilities....

BR
OTRS ITSM 3.2.7 Ubuntu x64 LTS with Mysql
fayhsa
Znuny newbie
Posts: 2
Joined: 17 Jun 2013, 11:58
Znuny Version: 003.2

Re: system crashes - Scalars leaked

Post by fayhsa »

i have same problem like this...
Finally i got a better tips for my problem ... :)
waikiki83
Znuny newbie
Posts: 28
Joined: 25 Jul 2011, 09:15
Znuny Version: 3.0.9

Re: system crashes - Scalars leaked

Post by waikiki83 »

how did you make it work?

thanks!
OTRS 3.3.1 Windows Server 2008, Apache, MS SQL Server 2008
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