Hello,
I would like to enable LDAP to manage customer access to the customer web front-end.
Does anyone know where to find a guide how to configure this?
I have found an article from 2010 but I'm afraid it's outdated.
This is my first time configuring anything with LDAP...
Thx in advance!
OTRS LDAP configuration
Moderator: crythias
OTRS LDAP configuration
OTRS 3.2 - Windows Server 2008R2 - mysql
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crythias
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Re: OTRS LDAP configuration
OTRS 6.0.x (private/testing/public) on Linux with MySQL database.
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Re: OTRS LDAP configuration
Wait, what?
I need to install more modules? The link confuses me even more. I thought it was easy to setup LDAP...
:s
I need to install more modules? The link confuses me even more. I thought it was easy to setup LDAP...
:s
OTRS 3.2 - Windows Server 2008R2 - mysql
Re: OTRS LDAP configuration
if it is not easy enough for you, ask your Linux admin or get somebody who will do the installation for you
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
Re: OTRS LDAP configuration
If I go to the sysConfig module I find the options to let CustomerAuthentication happen by LDAP.
It doesn't work out of the box?
I have OTRS 3.2.2
It doesn't work out of the box?
I have OTRS 3.2.2
OTRS 3.2 - Windows Server 2008R2 - mysql
Re: OTRS LDAP configuration
you'll need at least the Perl Module, read and follow the link crythias gave you
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
Re: OTRS LDAP configuration
I already read the link, but I have trouble finding how to install the Perl Modules... I have OTRS running on windows 2008R2 server.
OTRS 3.2 - Windows Server 2008R2 - mysql
Re: OTRS LDAP configuration
if you are using the OTRS installer you won't need to install the PERL module
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com