OTRS 3.2.2 Packages are not installed !!!

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Gendalf
Znuny newbie
Posts: 31
Joined: 07 Jan 2011, 13:06
Znuny Version: 3.0

OTRS 3.2.2 Packages are not installed !!!

Post by Gendalf »

Hi!
An error occurs when installing modules (packages):

Backend ERROR: OTRS-CGI-10 Perl: 5.14.2 OS: linux Time: Thu Feb 28 23:22:37 2013 Message: Package is not installed, can't upgrade! RemoteAddress: 10.189.61.221 RequestURI: /otrs/index.pl Traceback (941): Module: Kernel::System::Package::PackageUpgrade (v1.142) Line: 619 Module: Kernel::System::Package::PackageInstall (v1.142) Line: 406 Module: Kernel::Modules::AdminPackageManager::_InstallHandling (v1.112) Line: 1484 Module: Kernel::Modules::AdminPackageManager::Run (v1.112) Line: 700 Module: Kernel::System::Web::InterfaceAgent::Run (v1.73) Line: 866 Module: ModPerl::ROOT::ModPerl::Registry::opt_otrs_bin_cgi_2dbin_index_2epl::handler (unknown version) Line: 46 Module: (eval) (v1.94) Line: 204 Module: ModPerl::RegistryCooker::run (v1.94) Line: 204 Module: ModPerl::RegistryCooker::default_handler (v1.94) Line: 170 Module: ModPerl::Registry::handler (v1.99) Line: 31

But after coming back into the system the package is miraculously work and not see it in the list of installed packages.

System configuration: OTRS 3.2.2: Application Server on Ubuntu Server 12, database server on MsSQL 2012
Gendalf
Znuny newbie
Posts: 31
Joined: 07 Jan 2011, 13:06
Znuny Version: 3.0

Re: OTRS 3.2.2 Packages are not installed !!!

Post by Gendalf »

Surely no one knows what is the cause of the error?

additional:

local repository does not show any installed package!
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