cmdb : search computer by location

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artturi
OTRS newbie
Posts: 24
Joined: 11 Nov 2012, 00:14
OTRS Version?: 3.1.11
Real Name: Mikael Kermorgant
Company: Iufm de Paris

cmdb : search computer by location

Post by artturi »

Hello,

In my tests of the cmdb, I have created computers and locations, and have linked a computer to a location.

I've not found the way to search computers by location. Is there a way to do it ?

Regards,
Mikael
Mikael
Using ORS::ITSM 3.1.11-3.1.6 on Debian

BrianYin
OTRS newbie
Posts: 76
Joined: 29 Aug 2012, 10:12
OTRS Version?: 3.1.12

Re: cmdb : search computer by location

Post by BrianYin »

i don't think you can do this in CMDB, but you can search location and see which computers are in there, or you can search computer and see where it is located.
Because either one of these two if you can be sure, you will find the equipment by searching.
if there is a better way, i'd like to konw. Thanks!
OTRS Version: 3.1.9
OS: windows 2003
ITSM 3.1.6
MySQL 5.xxx

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