Have only one problem, after updating my system.
Can't locate object method "TicketFreeTextGet" via package "Kernel::System::Ticket" at /opt/otrs//Kernel/System/Stats/Dynamic/ITSMTicketFirstLevelSolutionRate.pm line 389. ,
What i have to do ?
After Update
Moderator: crythias
-
- Znuny expert
- Posts: 296
- Joined: 04 Jul 2010, 17:49
- Znuny Version: 3.1.x
- Real Name: Alexander Halle
- Company: radprax MVZ GmbH
- Location: Wuppertal
- Contact:
Re: After Update
If someone tries to help you, he would wonder about:
- your OTRS version (old and new one)
- operating system
- how you carried out the update (to chech for errors int he procedure)
- what you do to get the error message (you click when where?)
- screenshot(s)
- your OTRS version (old and new one)
- operating system
- how you carried out the update (to chech for errors int he procedure)
- what you do to get the error message (you click when where?)
- screenshot(s)
Alexander Halle
OTRS Community Links: User Meetings, Projects
- Public Relations @ OTRS Community Board / OtterHub
- 2nd-Level Support Agent @ radprax MVZ GmbH
OTRS Community Links: User Meetings, Projects