Hello,
I am trying to filter a whole TLD to sort it into a queue for it self.
I have set up the following settings as a filter, but they are not doing anything:
Stop after match: No
Filter conditions
Header 1: From
Value 1: ([.*?]).dk
Set Email Headers
Header 1: X-OTRS-QUEUE
Value 1: Postmaster_dk
Filter a whole TLD
Moderator: crythias
Re: Filter a whole TLD
Still need help on this one.
-
Wolfgangf
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Re: Filter a whole TLD
how about a search pattern like this:
.*\@.*\.dk
.*\@.*\.dk
Produktiv:
OTRS 6.0.13/ ITSM 6.0.13
OS: SUSE Linux (SLES 12, Leap), MySql 5.5.x, 5.6.x
Windows 2012 AD Integration (agents and customers), Nagios integration (incidents, CMDB), Survey, TimeAccounting
OTRS 6.0.13/ ITSM 6.0.13
OS: SUSE Linux (SLES 12, Leap), MySql 5.5.x, 5.6.x
Windows 2012 AD Integration (agents and customers), Nagios integration (incidents, CMDB), Survey, TimeAccounting
-
reneeb
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- Contact:
Re: Filter a whole TLD
The regexp should be something like
\.dk$
And the filter should stop after match, otherwise the next filter could move the ticket in an other queue.
\.dk$
And the filter should stop after match, otherwise the next filter could move the ticket in an other queue.
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Free Znuny add ons from the community: http://opar.perl-services.de
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Free Znuny add ons from the community: http://opar.perl-services.de
Commercial add ons: http://feature-addons.de
Re: Filter a whole TLD
None of those work.
I am using OTRS 3.0.11.
I am using OTRS 3.0.11.