Hiding Phone call inbound and phone call outbound

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givmeasec
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Hiding Phone call inbound and phone call outbound

Post by givmeasec »

Greeting.
Can i know is that anyway that i can hide the phone call inbound and phone call outbound button at the ticket page?
Thanks.
jojo
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Re: Hiding Phone call inbound and phone call outbound

Post by jojo »

You can do it via Sysconfig (Ticket -> Frontend::Agent::ModuleRegistration)
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sidrah
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Re: Hiding Phone call inbound and phone call outbound

Post by sidrah »

How to disable the Phone Call Inbound and phone call outbound options. There is no setting found in Ticket:Front end module registration
wurzel
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Re: Hiding Phone call inbound and phone call outbound

Post by wurzel »

Hi,

For the Menu on top jojo is right.

for the ticket menu check https://doc.otrs.com/doc/manual/admin/6 ... n.html#acl

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