Hi all,
I need to search for all tickets that have been created between 7am ~ 8am of all days... Is there a way to do that by the OTRS search?
Thanks for attention!
Att.
Search for tickets on specific hour
Moderator: crythias
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- Znuny superhero
- Posts: 723
- Joined: 10 Oct 2007, 14:30
- Znuny Version: 3.0
- Location: Hamburg, Germany
Re: Search for tickets on specific hour
Using OTRSs search option you could only search for tickets of a specific day.
What you´d possibly should have a lokk at is OTRSs statistics module.
What you´d possibly should have a lokk at is OTRSs statistics module.
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IT-Helpdesk: OTRS 3.0
Customer Service: OTRS 3.0 (upgraded from 2.3)
Customer Service (subsidiary): OTRS 3.0
+additional test and development systems