Error Module 'Kernel::Config::GenericAgent' not found!

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danchitu86
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Posts: 37
Joined: 31 Jan 2011, 11:25
Znuny Version: 3.2.3
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Error Module 'Kernel::Config::GenericAgent' not found!

Post by danchitu86 »

Hello!

I use OTRS 2.2.4 installed on a Windows 2003 R2 SP2.
Everything works ok, but I have found something in otrs\var\log\otrs.log. From 20 to 20 minutes I got the following error:

Code: Select all

[Fri Jan  6 10:40:02 2012][Error][C:/OTRS/otrs/bin/GenericAgent.pl][100] Module 'Kernel::Config::GenericAgent' not found!
I don't know if I run something periodically (20 minutes) with generic agent, but can you please tell me how to check this error?

Thanks a lot!
danchitu86
Znuny newbie
Posts: 37
Joined: 31 Jan 2011, 11:25
Znuny Version: 3.2.3
Real Name: Dan
Company: ANB
Location: Bucharest, RO

Re: Error Module 'Kernel::Config::GenericAgent' not found!

Post by danchitu86 »

Please, any ideas?
Thanks a lot!
crythias
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Re: Error Module 'Kernel::Config::GenericAgent' not found!

Post by crythias »

It means you have a cron job trying to run this in var/cron
OTRS 6.0.x (private/testing/public) on Linux with MySQL database.
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danchitu86
Znuny newbie
Posts: 37
Joined: 31 Jan 2011, 11:25
Znuny Version: 3.2.3
Real Name: Dan
Company: ANB
Location: Bucharest, RO

Re: Error Module 'Kernel::Config::GenericAgent' not found!

Post by danchitu86 »

There was nothing there. Instead I found those settings in CRONw\crontab.txt.

10x for your answer.
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