error OTRS-CGI-10 Invalid Date '22-NOV-11'!

[brightrif]

Hi,

i got this error message from otrs. i want to change the time format.

where i can change the time format \

[zhakal]

Which type of server does it run on?

If it's a linux enviroment you can alter the /etc/locales.conf

[brightrif]

we are using red hat 6.1

[zhakal]

I've set the locales.conf to the following and it solved it for us:

[default]
date format = %Y-%m-%d %H:%M:%S:%z

It all depends on the setup and what language you've set up, and if your using mysql, mssql or another DB.

[brightrif]

oracle db