Unable to add more than one recipient to "reply" messages

walshda · Post by **walshda** » 19 Nov 2011, 00:32

I am unable to add more than one recipient when replying to a customer's ticket. I cannot add more than one recipient in the "To:", "CC:" or "BCC:" fields. If I manually remove the recipient and start typing in a new one, the autocomplete takes over and the messages sends without issue. Autocomplete does not work in "CC:" or "BCC:". If I manually enter in a customer's email address, I get a "cannot deliver" message back.

Post by **crythias** » 19 Nov 2011, 02:50

cc: this@domain.com; that@domain.com

walshda · Post by **walshda** » 28 Nov 2011, 21:01

Is there any way to have the autocomplete funciton as it does in the "To:" field?

gears · Post by **gears** » 29 Nov 2011, 01:16

this may be of interest to you: http://source.otrs.org/viewvc.cgi/otrs/ ... iew=markup

3.1.0 beta1 2011-11-22
18 - 2011-11-10 Fixed bug#5863 - Added autocomplete for Cc and Bcc in AgentTicketCompose

Znuny and ((OTRS)) Community Edition

Unable to add more than one recipient to "reply" messages

Unable to add more than one recipient to "reply" messages

Re: Unable to add more than one recipient to "reply" message

Re: Unable to add more than one recipient to "reply" message

Re: Unable to add more than one recipient to "reply" message