OTRS::ITSM Config Item Class Dummy plus Agent

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apatel0
Znuny newbie
Posts: 27
Joined: 17 Feb 2011, 15:02
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OTRS::ITSM Config Item Class Dummy plus Agent

Post by apatel0 »

What kind of data does the "Dummy" item hold? Also, is Agent a type as well?
Alexander Halle
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Posts: 296
Joined: 04 Jul 2010, 17:49
Znuny Version: 3.1.x
Real Name: Alexander Halle
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Re: OTRS::ITSM Config Item Class Dummy plus Agent

Post by Alexander Halle »

"Dummy" doesn't hold any data, it's just a kind of test class.

What dou you mean by "agent", where did you fidn this? Screenshot?

Also:
- Don't post your separate questions to other postings with a different topic, simply open a new topic on your own! :-/
- Please always give details about your system, like e.g. OTRS version. Best to use the forum signature for this.
Alexander Halle System: OTRS 3.1.x, Ubuntu 10.04.x LTS, MySQL 5.1.x, Apache 2.2.x
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