Module GD and PDF not found.

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sdekroon
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Posts: 12
Joined: 17 Aug 2011, 15:06
Znuny Version: 3.0.9
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Module GD and PDF not found.

Post by sdekroon »

Dear OTRS users,

I have installed OTRS 3.0.9 on CentOS 5.6 and run into an issue of missing perl modules.

The errors in my log files says:

Code: Select all

Tue Aug 30 11:06:37 2011 	error 	OTRS-CGI-10 	PDF support activated in SysConfig but cpan-module PDF::API2 isn't installed!
Tue Aug 30 11:06:37 2011 	error 	OTRS-CGI-10 	Module PDF/API2.pm not found!
Tue Aug 30 11:46:53 2011 	error 	OTRS-CGI-10 	Module GD/Graph.pm not found!
Tue Aug 30 11:46:53 2011 	error 	OTRS-CGI-10 	Module GD.pm not found!
Can anyone help me to install this specific modules on this installation? I have search a lot to install this but cannot find the right combination of how to install and centos.

Regards,

Sdekroon
zhakal
Znuny newbie
Posts: 47
Joined: 30 Jul 2011, 20:06
Znuny Version: 3.0.11

Re: Module GD and PDF not found.

Post by zhakal »

I would install CPAN if you haven't already installed it
yum install perl-CPAN

Then start CPAN:
perl -e shell -MCPAN.

First time you might need to configure, simplest is autoconfigure
Once CPAN is started do the following:

install GD GD::Text GD::Graph XML::Parser PDF::API2
OTRS 3.0.11 , RHLE 5.6 & CentOS 6
MSSQL 2008 R2 , Windows 2008 R2
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