Does anyone know a way to switch RTE to plain text per default, when replying to mails?
I do not want to switch it off completely, since I use scayt for spellchecking.
Switch RichTextEditor to plain text?
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ferrosti
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Switch RichTextEditor to plain text?
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Re: Switch RichTextEditor to plain text?
If you need it just in one case, you have to develop it yourself. You can either switch it off - then it is switched off on whole OTRS - or switch it on and then it is switched on in whole OTRS.
But it should not be that much work to change your OTRS...
But it should not be that much work to change your OTRS...
Need a Perl/OTRS developer? You can contact me at info@perl-services.de
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ferrosti
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Re: Switch RichTextEditor to plain text?
Maybe I am a little misunderstood.
By default all text is HTML formatted in RTE and all I want is to have it in plain text. So I´d rather expect a switch in a place I don´t know than some new programming.
By default all text is HTML formatted in RTE and all I want is to have it in plain text. So I´d rather expect a switch in a place I don´t know than some new programming.
openSuSE on ESX
IT-Helpdesk: OTRS 3.0
Customer Service: OTRS 3.0 (upgraded from 2.3)
Customer Service (subsidiary): OTRS 3.0
+additional test and development systems
IT-Helpdesk: OTRS 3.0
Customer Service: OTRS 3.0 (upgraded from 2.3)
Customer Service (subsidiary): OTRS 3.0
+additional test and development systems