Switch RichTextEditor to plain text?

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ferrosti
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Switch RichTextEditor to plain text?

Post by ferrosti »

Does anyone know a way to switch RTE to plain text per default, when replying to mails?
I do not want to switch it off completely, since I use scayt for spellchecking.
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renee
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Re: Switch RichTextEditor to plain text?

Post by renee »

If you need it just in one case, you have to develop it yourself. You can either switch it off - then it is switched off on whole OTRS - or switch it on and then it is switched on in whole OTRS.

But it should not be that much work to change your OTRS...
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ferrosti
OTRS ninja
Posts: 723
Joined: 10 Oct 2007, 14:30
OTRS Version?: 3.0
Location: Hamburg, Germany

Re: Switch RichTextEditor to plain text?

Post by ferrosti »

Maybe I am a little misunderstood.
By default all text is HTML formatted in RTE and all I want is to have it in plain text. So I´d rather expect a switch in a place I don´t know than some new programming.
openSuSE on ESX
IT-Helpdesk: OTRS 3.0
Customer Service: OTRS 3.0 (upgraded from 2.3)
Customer Service (subsidiary): OTRS 3.0
+additional test and development systems

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