Agent dashboard auto refresh problem

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ericchaves
Znuny newbie
Posts: 21
Joined: 15 Oct 2010, 16:10
Znuny Version: 2.4.8

Agent dashboard auto refresh problem

Post by ericchaves »

Hi Guys,

I'm not sure if I get the auto-refresh right, but once I set my preferences to refresh queues in intervals of 2 minutes, I was expecting to have my dashboard updated automatically every 2 minutes. Did I got this right? If so, that does not seems to be working for me. What could be wrong?

Thanks in advance,

Eric
MichaelR
Znuny expert
Posts: 250
Joined: 12 Oct 2010, 01:35
Znuny Version: 3.0.9
Company: LRS Health

Re: Agent dashboard auto refresh problem

Post by MichaelR »

I've got one of these timed for 2min intervals to hit my F5 key. This seems to be working fine? http://en.wikipedia.org/wiki/Drinking_bird
OTRS: 3.0.9 & ITSM 3.0.4 - OS: Windows 7 - DB: MySQL - Heaps of random/useful hacks :)
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mshi
Znuny newbie
Posts: 66
Joined: 08 Mar 2011, 11:10
Znuny Version: 3.0

Re: Agent dashboard auto refresh problem

Post by mshi »

You also should change the CacheTTLLocal (in seconds) for each dashlet in the Dashboard through Sysconfig UI.

Mshi
OTRS: 3.0.7
ITSM: 3.0.2
Running on: Ubuntu 10.04 LTS with MySQL, integrated with MS 2003 Active Directory Server
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