disable voice menu - new email ticket

Moderator: crythias

Post Reply
michele_petrazzo
Znuny newbie
Posts: 11
Joined: 05 Apr 2011, 16:56
Znuny Version: 3

disable voice menu - new email ticket

Post by michele_petrazzo »

Hi all,
is there the possibility to remove the "new email ticket" from the "tickets" menu?

Thanks
ferrosti
Znuny superhero
Posts: 723
Joined: 10 Oct 2007, 14:30
Znuny Version: 3.0
Location: Hamburg, Germany

Re: disable voice menu - new email ticket

Post by ferrosti »

Are you talking about this?
Frontend::Agent::ToolBarModule
openSuSE on ESX
IT-Helpdesk: OTRS 3.0
Customer Service: OTRS 3.0 (upgraded from 2.3)
Customer Service (subsidiary): OTRS 3.0
+additional test and development systems
shostakovich
Znuny advanced
Posts: 146
Joined: 11 Apr 2011, 08:11
Znuny Version: 3.2.5

Re: disable voice menu - new email ticket

Post by shostakovich »

Have a look at index.pl?Action=AdminSysConfig;Subaction=Edit;SysConfigSubGroup=Frontend%3A%3AAgent%3A%3AModuleRegistration;SysConfigGroup=Ticket
Post Reply