LDAP ou name cannot be input with double code characters

[mshi]

Hi,

To integrate OTRS with LDAP, we should configure OU name in Config.pm for BaseDN, such as

$Self->{'AuthModule::LDAP::BaseDN'} = 'ou=XX,dc=yourdomain,dc=com';

My issue is OTRS will not run properly after I input double code characters (Japanese) within the OU name filed for XX.

I know Perl program can support all type of encode including utf8, but I am not familiar with perl programing.

Can anyone help me fix this issue?

Thanks in advance,

Mshi

[crythias]

I am guessing here, because I can't verify it, but if you know the bytes that make up the characters, you might (?) be successful in slash escaping the byte equivalents \00\40

[mshi]

Hi crythias

Your guessing provided me with right direction.

In perl file, each double code language character should be subtitude with hex byte format, like \x{60a8}.

Thanks,

Mshi