New installation on CentOS 5.

[bwbos]

I try to install OTRS 3.0.9 on CentOS 5.
I use the manual: http://wiki.otrs.org/index.php?title=In ... CentOS_5.5

First looking fot the missing dependencys:

[root@server support]# rpm -ivh otrs-3.0.9-01.noarch.rpm
error: Failed dependencies:
perl(DBI) is needed by otrs-3.0.9-01.noarch
perl(DBD::mysql) is needed by otrs-3.0.9-01.noarch
mod_perl is needed by otrs-3.0.9-01.noarch
httpd is needed by otrs-3.0.9-01.noarch
perl(Date::Format) is needed by otrs-3.0.9-01.noarch
perl(LWP::UserAgent) is needed by otrs-3.0.9-01.noarch
perl(Net::DNS) is needed by otrs-3.0.9-01.noarch
perl(IO::Socket::SSL) is needed by otrs-3.0.9-01.noarch
perl(XML::Parser) is needed by otrs-3.0.9-01.noarch

Try to install:

[root@server support]# yum install mod_perl
Loaded plugins: fastestmirror
Loading mirror speeds from cached hostfile
* base: mirror.nl.leaseweb.net
* extras: mirror.nl.leaseweb.net
* rpmforge: ftp-stud.fht-esslingen.de
* updates: mirror.nl.leaseweb.net
Excluding Packages in global exclude list
Finished
Setting up Install Process
No package mod_perl available.
Nothing to do
[root@server support]#

[root@server support]# yum install perl-Net-DNS
Loaded plugins: fastestmirror
Loading mirror speeds from cached hostfile
* base: mirror.nl.leaseweb.net
* extras: mirror.nl.leaseweb.net
* rpmforge: ftp-stud.fht-esslingen.de
* updates: mirror.nl.leaseweb.net
Excluding Packages in global exclude list
Finished
Setting up Install Process
No package perl-Net-DNS available.
Nothing to do
[root@server support]#

[root@server support]# yum install perl-IO-Socket-SSL
Loaded plugins: fastestmirror
Loading mirror speeds from cached hostfile
* base: mirror.nl.leaseweb.net
* extras: mirror.nl.leaseweb.net
* rpmforge: ftp-stud.fht-esslingen.de
* updates: mirror.nl.leaseweb.net
Excluding Packages in global exclude list
Finished
Setting up Install Process
No package perl-IO-Socket-SSL available.
Nothing to do
[root@server support]#

[sggggy]

Try this:

Code: Select all

rpm -Uvh http://download.fedoraproject.org/pub/epel/5/i386/epel-release-5-4.noarch.rpm

then you can follow the wiki instruction and try again

[monkebusiness]

Hi,

I'm getting the same problem. I tried installing the EPEL repository but it's already installed:

[root@srv1 /]# rpm -ivh http://download.fedora.redhat.com/pub/e ... noarch.rpm
Retrieving http://download.fedora.redhat.com/pub/e ... noarch.rpm
Preparing... ########################################### [100%]
package epel-release-5-4.noarch is already installed
[root@srv1 /]# yum install mod_perl
Loaded plugins: fastestmirror
Loading mirror speeds from cached hostfile
* base: centos.mirror.triple-it.nl
* epel: mirror.nl.leaseweb.net
* extras: centos.mirror.triple-it.nl
* rpmforge: ftp-stud.fht-esslingen.de
* updates: centos.mirror.triple-it.nl
Excluding Packages in global exclude list
Finished
Setting up Install Process
No package mod_perl available.
Nothing to do

I'm having the same problem when trying to install the other plugins like the xml parser etc.

A second question:
Do I understand correctly that it's not neccesary to run a dedicated apache server for OTRS? In every tutorial apache and mysql are installed first. I have a dedicated server running a couple of magento webshops and would like to install OTRS on this server also.

Any help would be appreciated!

Thanks,

Milan