PostMaster filter help [SOLVED]

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jakecovert
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PostMaster filter help [SOLVED]

Post by jakecovert »

Good morning.

I'm trying to get a subject-based PostMaster filter working, and not having much luck. I was wondering if any could suggest where I might be going wrong.
2018-08-19_07-12-46.png
2018-08-19_07-14-28.png
In theory, any of these subjects should match, right? (since the "stop" is not set). None of them seem to be working. I've successfully set up filters based on incoming email ("From"), so that part works.

Thanks for any help.

- Jake
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Last edited by jakecovert on 20 Aug 2018, 20:35, edited 1 time in total.
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root
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Re: PostMaster filter help

Post by root »

Hi,

How is the subject looking you like to check for?

- Roy
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jakecovert
Znuny newbie
Posts: 13
Joined: 17 Aug 2018, 12:35
Znuny Version: 6.0.28
Real Name: Jake Covert
Company: Woodward Pet Sitting

Re: PostMaster filter help

Post by jakecovert »

I've been trying various combinations. Just sent another with nothing but the word "quote" in the subject. Stays in the inbox.
OTRS 6 / Ubuntu 20.04 LTS / apache2 / MySQL 5.7
root
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Re: PostMaster filter help

Post by root »

Hi,

You need only to search for quote in the Subject. If you use multiple entries for Subject they add up with an and condition. For alternatives use sth like (word1|word2).

- Roy
Znuny and Znuny LTS running on CentOS / RHEL / Debian / SLES / MySQL / PostgreSQL / Oracle / OpenLDAP / Active Directory / SSO

Use a test system - always.

Do you need professional services? Check out https://www.znuny.com/

Do you want to contribute or want to know where it goes ?
jakecovert
Znuny newbie
Posts: 13
Joined: 17 Aug 2018, 12:35
Znuny Version: 6.0.28
Real Name: Jake Covert
Company: Woodward Pet Sitting

Re: PostMaster filter help

Post by jakecovert »

Ok, thank you.
OTRS 6 / Ubuntu 20.04 LTS / apache2 / MySQL 5.7
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