If you didn't know about them, perhaps you would like to take a look at the videos on YouTube regarding OTRS.
They are located here: http://www.youtube.com/user/diginin1974
OTRSorg Videos
Moderator: crythias
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Dont create your support topics here! No new topics with questions allowed!
Dont create your support topics here! No new topics with questions allowed!
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crythias
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OTRSorg Videos
OTRS 6.0.x (private/testing/public) on Linux with MySQL database.
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Please edit your signature to include your OTRS version, Operating System, and database type.
Click Subscribe Topic below to get notifications. Consider amending your topic title to include [SOLVED] if it is so.
Need help? Before you ask