How to change/shorten the minute dropdown list

[crythias]

Personally, I find it a real pain to have 60 minutes worth of drop down. If you find it that way, too, here's the fastest way to fix it:
(OTRS 2.4.7)

Edit Kernel/Output/HTML/Layout.pm around line 3784:

Code: Select all

        # minute
        if ( $DateInputStyle eq 'Option' ) {
            my %Minute = ();
            $Minute{$m} = sprintf( "%02d", $m);
            for ( 0 .. 3 ) {
                my $Tmp = sprintf( "%02d", $_  * 15);
                $Minute{$_ * 15} = $Tmp;
            }

I changed "59" to "3" and add "* 15" after $_. Now the only listing minutes are "00, 15, 30, and 45"
Other options:
1, * 30 (00, 30)
5, * 10 (00, 10, ... 50)
11, * 5 (00, 05, 10, ... 55)

Edit: I cheated a bit. The current minute is added as an option to "fix" the pending offset, in addition to the other minute breaks you might have.

[Mike_B]

Actually, I like this very much and I can see how it would be helpful, for instance when you need to set pending time.

In some other cases, you might want to have the freedom of choosing any exact time. To top it off, I can see how you can have a drop-down with some action that says "show all minutes" or so, so by default you only have 00, 15, 30, 45 but if you click this button you'll have the full 00...59 range.

[crythias]

Can you give me any case where you need granularity finer than 5 minutes that it matters? The code covers exact minute for pending times, as well as giving the increment of choice. eg: (0, 11, 15, 30, 45).

1 minute (or even 5) is a high level of precision for help desk support.