where can I change Notification Master email address

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puneet
OTRS newbie
Posts: 24
Joined: 14 Mar 2016, 08:04
OTRS Version?: otrs 4.14
Real Name: puneet sharma
Company: onebcg

where can I change Notification Master email address

Post by puneet » 01 Jun 2016, 07:34

Hi Guys,

in otrs where we can change the notification email address. Currently in from my hostname is showing to the client server like otrs.abc.com.
how i can change it like otrs@mydoamin.com

(Email from OTRS to agents - How to change the address)


Re: [otrs] Change 'Notification Master' email address
Last edited by puneet on 01 Jun 2016, 08:45, edited 1 time in total.

reneeb
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Re: where can I change Notification Master email address

Post by reneeb » 01 Jun 2016, 08:26

Search for SysConfig option NotificationSenderEmail
Perl / OTRS development: http://perl-services.de
Free OTRS add ons from the community: http://opar.perl-services.de
Commercial add ons: http://feature-addons.de

puneet
OTRS newbie
Posts: 24
Joined: 14 Mar 2016, 08:04
OTRS Version?: otrs 4.14
Real Name: puneet sharma
Company: onebcg

Re: where can I change Notification Master email address

Post by puneet » 01 Jun 2016, 08:49

I have changed in this setting but not effected.


NotificationSenderEmail =support@abc.com

puneet
OTRS newbie
Posts: 24
Joined: 14 Mar 2016, 08:04
OTRS Version?: otrs 4.14
Real Name: puneet sharma
Company: onebcg

Re: where can I change Notification Master email address

Post by puneet » 01 Jun 2016, 11:18

Any one guys relay OTRS email by Amazon SES service

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