How to check what emails are stuck in the queue?

[zerszenyi]

Hi,

I am noticing lots of emails in the Processing queue (Communication Log -> Open Communications) , as well as in the Failed queue. There are 1460 messages in the Processing queue. When clicking on any of the messages, I get something similar to this:

Send Queue.png

Clearly M365 won't allow sending to root@localhost. How can I tell what sends email to root@localhost, and where can it be changed to a sensible recipient address? Where can I see a more detailed log of what is being sent that would actually allow me to diagnose it better?

Thank you.

[zerszenyi]

Found a root@localhost at Daemon::SchedulerTaskWorker::NotificationRecipientEmail. Updated it to something sensible taht works with M365.

Now I just have to somehow cancel the emails to root@localhost - any pointers are welcome, to get rid of those 1460 messages...

...and wait to see if the address change made a difference.

[skullz]

Code: Select all

otrs > /opt/otrs/bin/otrs.Console.pl Maint::Email::MailQueue

There is option to delete the specific (filter) communication that still within the queue...
good luck