set default values to new splitted ticket

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rodolfor
Znuny newbie
Posts: 89
Joined: 11 Jun 2020, 14:56
Znuny Version: 6.0.27
Real Name: Rodolfo Rughi
Company: none

set default values to new splitted ticket

Post by rodolfor »

Hi all.
I need to set default values into a new splitted ticket.
In particular I need to set a defalt value in ticket type, empty tag list, queue and responsible.
Any hint?
Thanks.

Rod
root
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Re: set default values to new splitted ticket

Post by root »

Hi,

This requires a code change.

- Roy
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rodolfor
Znuny newbie
Posts: 89
Joined: 11 Jun 2020, 14:56
Znuny Version: 6.0.27
Real Name: Rodolfo Rughi
Company: none

Re: set default values to new splitted ticket

Post by rodolfor »

Thanks!
In what part of the code typically can this be done?
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