Adding fonts to "Font" dropdown in editor

[twobeers]

Hello everybody,

I'm currently searching for a way to add additional fonts to the "Font" dropdown box in the editor. I would like to add the fonts from our corporate design, but haven't found a way to do so yet. Does anybody here know how/if this can be done? We are using OTRS 7.0.23.

Thanks,
Tobias

[root]

Hi,

Please open a ticket with the vendor. As there is no Community Edition 7 of OTRS we do not know this version.

- Roy

[twobeers]

Hey Roy,

thanks for the quick reply, I'll reach out to support as well. Do you know if there was/is there an option to change this in V6? I'm hoping that if it's available in V6, it will also be available in v7, hopefully at the same location.

Best Regards,
Tobias

[root]

Hey Roy,

thanks for the quick reply, I'll reach out to support as well. Do you know if there was/is there an option to change this in V6? I'm hoping that if it's available in V6, it will also be available in v7, hopefully at the same location.

Best Regards,
Tobias

Hi,

Since version 6 it's way harder to modify the editor's settings. In version 6 the file var/httpd/htdocs/js/Core.UI.RichTextEditor.js would be the first place where I would check.

- Roy

[root]

Hi,

What is the version of the CKeditor in OTRS 7?

- Roy

[twobeers]

Since version 6 it's way harder to modify the editor's settings. In version 6 the file var/httpd/htdocs/js/Core.UI.RichTextEditor.js would be the first place where I would check.

Thanks, I'll check there.

What is the version of the CKeditor in OTRS 7?

I think our OTRS is using 4.7.0, see code snippet below.

Code: Select all

<script type="text/javascript">//<![CDATA[
    "use strict";
    var CKEDITOR_BASEPATH = "/htdocs/js/thirdparty/ckeditor-4.7.0/";
//]]></script>

[twobeers]

mhm, it should be able to configure the fonts used in the ckeditor by editing the settings in /htdocs/js/thirdparty/ckeditor-4.7.0/plugins/font/plugin.js

See https://ckeditor.com/docs/ckeditor4/lat ... font_names for a short description and https://github.com/ckeditor/ckeditor4/b ... #L382-L398 for the exact location where the changes need to be done.

I'll try to get this working and will provide feedback.

[reneeb]

in der Datei Core.UI.RichTextEditor.js, einfach unter die Zeile mit "fontSize_sizes" diese Zeile kopieren:

Code: Select all

            font_names: "Arial/Arial, Helvetica, sans-serif;Arial Narrow/Arial Narrow, Helvetica, sans-serif; Comic Sans MS/Comic Sans MS, cursive;Courier New/Courier New, Courier, monospace;Georgia/Georgia, serif;Lucida Sans Unicode/Lucida Sans Unicode, Lucida Grande, sans-serif;Tahoma/Tahoma, Geneva, sans-serif;Times New Roman/Times New Roman, Times, serif;Trebuchet MS/Trebuchet MS, Helvetica, sans-serif;Verdana/Verdana, Geneva, sans-serif; Ubuntu/Ubuntu, Geneva, sans-serif",
            

Anschließend den "Loader-Cache" löschen:

Code: Select all

perl bin/otrs.Console.pl Maint::Loader::CacheCleanup