Problems after upgrade 6.0.29

Moderator: crythias

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asavelli
Znuny newbie
Posts: 2
Joined: 07 Oct 2020, 15:59
Znuny Version: 6.0.25
Real Name: Aristeo Savelli
Company: Exprivia spa

Problems after upgrade 6.0.29

Post by asavelli »

Hello.

After upgrading to version 6.0.29 there are problems logging in. In practice, the credentials are entered but even by clicking the system does not log in.
Do you know if it is a problem also present in other cases?

The version of s.o. is the centos 7
zzz
Znuny superhero
Posts: 889
Joined: 15 Dec 2016, 15:13
Znuny Version: All
Real Name: Emin
Company: Efflux GmbH
Contact:

Re: Problems after upgrade 6.0.29

Post by zzz »

Hello,

Any messages in the web server logs? Did you follow all steps (including the SetPermission script)?
Delete the browser cache for the login page and check if the console of your browser shows errors if you press the login button.

— Emin
Professional OTRS, Znuny & OTOBO services: efflux.de | efflux.de/en/

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