OTRS V5 Ticket::StorageModule Migration from ArticleStorageDB to ArticleStorageFS

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manoj99
OTRS newbie
Posts: 23
Joined: 22 Jan 2020, 00:00
OTRS Version?: 5.0.42
Real Name: mk99

OTRS V5 Ticket::StorageModule Migration from ArticleStorageDB to ArticleStorageFS

Post by manoj99 »

Hello,

I'm trying to migrate Article Storage from DB to FS and I ran the below script
shell> bin/otrs.Console.pl Admin::Article::StorageSwitch --target ArticleStorageFS

It took my almost half a day to get this script done. However, I noticed that, the Article table was shrunk drastically but not the article_attachment.

Also, I see /opt/otrs/var/article filled with all the attachments.

I wanted to know if there is anything that I'm missing during this process.

Please note, I have manually changed in the StorageModule setting via SysConfig and also mentioned the below in Config.pm

$Self->{'Ticket::StorageModule'} = 'Kernel::System::Ticket::ArticleStorageFS';
$Self->{'Ticket::StorageModule::CheckAllBackends'} = '1';


Please let me know if anyone has any idea or faced any similar situation.

Thanks,
Manoj.

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