Hi,
I have a generic agent job for new tickets that has in the body the word NDA, the job runs well except when finds the word Amanda or Monday.
I have tried unsuccessfully different ways to just match this key word.
Field used:
Text: *NDA*
Thanks!
Generic Agent - Select Tickets match word
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root
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Re: Generic Agent - Select Tickets match word
Hi,
Die you tried " NDA " or "* NDA *" (it's untested)?
- Roy
Die you tried " NDA " or "* NDA *" (it's untested)?
- Roy
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Use a test system - always.
Do you need professional services? Check out https://www.znuny.com/
Do you want to contribute or want to know where it goes ?
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hqr17
- Znuny newbie
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- Joined: 26 Jan 2020, 16:06
- Znuny Version: 6.0.25
- Real Name: Hernan Quesada
Re: Generic Agent - Select Tickets match word
thanks! I have tried both ways and didn't work.