OTRSAdminTypeServices

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drodralv
Znuny advanced
Posts: 102
Joined: 26 Jul 2019, 08:25
Znuny Version: 5.0.28

OTRSAdminTypeServices

Post by drodralv »

Hi!

We just updated Test system from 5.0.28 to 6.0.28

I´m wondering if the package OTRSAdminTypeServices will needed (so .xml file). We are receiving log errors because that package can´t locate the .pm file

I think i tried to reinstall de package and then dissapeared and now is OTRSServiceCategories installed instead. Were that packages replaces for 6 version?

Thank you
zzz
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Joined: 15 Dec 2016, 15:13
Znuny Version: All
Real Name: Emin
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Re: OTRSAdminTypeServices

Post by zzz »

Hey,

These are xxx packages and it's possible that they got renamed.
If everything works fine and you just want to get rid of the error, you have to rebuild the system configuration and restart the web server.

If you still have the "OTRSAdminTypeServices.xml", without the .pm that gets listed in the file, you can/have to delete the .xml first.

— Emin
Professional OTRS, Znuny & OTOBO services: efflux.de | efflux.de/en/

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jojo
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Joined: 26 Jan 2007, 14:50
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Re: OTRSAdminTypeServices

Post by jojo »

Please contact support for these kind of questions...
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master

Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
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