Hi,
I would like to ask if it is possible to modify the output of the print in pdf (AgentTicketPrint), removing the initial part that shows the ticket details (the section that I would like to remove is attached).
I hope you can give me some indications on how to proceed.
Thanks in advance.
Bye
Update: OTRS 6.0.26 on Centos 8
Customize PDF Print
Moderator: crythias
Customize PDF Print
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skullz
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Re: Customize PDF Print
Afraid only possible at code level.
https://github.com/OTRS/otrs/blob/rel-6 ... /Ticket.pm
Good luck
https://github.com/OTRS/otrs/blob/rel-6 ... /Ticket.pm
Good luck