OTRS hidden folder

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klausneil
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OTRS hidden folder

Post by klausneil »

Hi, i need a help with my question and is this when i access to my otrs is by http://my.domain.com/otrs/customer.pl but i need hidden this folder or rename it for security; is this possible. I hope your help.

skullz
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Re: OTRS hidden folder

Post by skullz »

by hidden, i assumed you just want to disable customer portal ?

the easy way is by redirect the customer portal back to agent portal..
check system configuration for CustomerPanelLoginURL

jojo
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Re: OTRS hidden folder

Post by jojo »

if you do not require the customer portal you can just delete bin/cgi-bin/customer.pl or try a chmod 000 for the file
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zzz
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Re: OTRS hidden folder

Post by zzz »

jojo wrote:
05 May 2020, 23:39
if you do not require the customer portal you can just delete bin/cgi-bin/customer.pl or try a chmod 000 for the file
Hello,

That way you‘ll need to redo this step every time you update your OTRS or run the permission script.

I like skullz’s way.

You can also copy the Apache config (no link) and disable it there.

— Emin
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klausneil
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Re: OTRS hidden folder

Post by klausneil »


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