Customer User Information Center

Moderator: crythias

Post Reply
imes
Znuny newbie
Posts: 39
Joined: 19 Sep 2019, 13:43
Znuny Version: 6.0.22
Real Name: Ismael

Customer User Information Center

Post by imes »

Good Morning,

After the installation of the CIAttributeCollection package, from the Customer User Information Center Menu, the vision of the different classes between the columns of CIs does not work for me.

I have uninstalled the package but the problem persists.

It also messed up the search boxes but I fixed it by swapping the following parameters:
Loader :: Agent :: CommonJS ### 100-ConfigurationManagement
ITSM.Agent.ConfigItem.Search.js
ITSM.Agent.ConfigItem.Search.CIAttrColl.js

by:
Loader :: Agent :: CommonJS ### 100-ConfigurationManagement
ITSM.Agent.ConfigItem.Search.js
ITSM.UI.ConfigItemActionRow.js

any ideas?
imes
Znuny newbie
Posts: 39
Joined: 19 Sep 2019, 13:43
Znuny Version: 6.0.22
Real Name: Ismael

Re: Customer User Information Center

Post by imes »

In these columns, although you click on them, you do not access.


Image
skullz
Znuny superhero
Posts: 624
Joined: 24 Feb 2012, 03:58
Znuny Version: LTS and Features
Real Name: Mo Azfar
Location: Kuala Lumpur, MY
Contact:

Re: Customer User Information Center

Post by skullz »

Im pretty sure there is more js that should be at Loader :: Agent :: CommonJS ### 100-ConfigurationManagement.

I suggest check back the addon xml file, find the loader js, then add it to your configuration. Good luck
imes
Znuny newbie
Posts: 39
Joined: 19 Sep 2019, 13:43
Znuny Version: 6.0.22
Real Name: Ismael

Re: Customer User Information Center

Post by imes »

Good morning,

excuse my clumsiness, I am looking for the addon.xml file but I cannot find it,
I don't know if it is what you are referring to in your previous post reply.

My current Loader :: Agent :: CommonJS ### 100-ConfigurationManagement
ITSM.Agent.ConfigItem.Search.js
ITSM.UI.ConfigItemActionRow.js
skullz
Znuny superhero
Posts: 624
Joined: 24 Feb 2012, 03:58
Znuny Version: LTS and Features
Real Name: Mo Azfar
Location: Kuala Lumpur, MY
Contact:

Re: Customer User Information Center

Post by skullz »

Lol..my bad..since its rewriting default value, i guess it will not in xml..

try this..

- ITSM.Agent.ConfigItem.Search.CIAttrColl.js
- ITSM.UI.ConfigItemActionRow.js
- ITSM.Agent.ConfigItem.Dashboard.js
- ITSM.Agent.ConfigItem.Search.js
imes
Znuny newbie
Posts: 39
Joined: 19 Sep 2019, 13:43
Znuny Version: 6.0.22
Real Name: Ismael

Re: Customer User Information Center

Post by imes »

thank you!! You saved me, it worked!

I really appreciate your help.
Post Reply