Include Dynamic Fields into the Customer Email

tomp · Post by **tomp** » 23 Apr 2020, 09:11

Hello,

I'm using the AgentTicketEmail to create new tickets and send them out to their respective recipients and the form already includes DynamicFields, which are filled.

I would like to include the values of those dynamic fields into the email the recipient receives. Is there some kind of file I can edit to do that?

Thanks!

wurzel · Post by **wurzel** » 23 Apr 2020, 09:14

Hi,

maybe you can find infos here..

viewtopic.php?t=38926

Flo

tomp · Post by **tomp** » 23 Apr 2020, 14:54

Thanks, but where's the template for the outgoing email?

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Include Dynamic Fields into the Customer Email

Include Dynamic Fields into the Customer Email

Re: Include Dynamic Fields into the Customer Email

Re: Include Dynamic Fields into the Customer Email