OTRS notification tag - article

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rovell74
Znuny newbie
Posts: 15
Joined: 20 Aug 2014, 23:46
Znuny Version: 5.0.17

OTRS notification tag - article

Post by rovell74 »

Hi

is ther a OTRS notification tag that show the last article body of a ticket?
I use <OTRS_CUSTOMER_BODY> but it show the first article

Thanks
alexus
Znuny wizard
Posts: 380
Joined: 20 Sep 2010, 16:54
Znuny Version: OTRS 6 CE
Real Name: Alexey Yusov
Company: Radiant System Group s.r.o
Location: Prague
Contact:

Re: OTRS notification tag - article

Post by alexus »

You need small custom development
Alexey Yusov

Production: OTRS CE ITSM 6.0.28 on CentOS 7 + Apache 2.4 + MariaDB 10.4.13 + Radiant Customer Portal

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