SMTP EHLO hostname

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GLM
OTRS newbie
Posts: 22
Joined: 08 Nov 2012, 11:06
OTRS Version?: 6.0.23
Real Name: Gonzalo López Menéndez
Company: GRUPO MEANA, S.A.

SMTP EHLO hostname

Post by GLM »

Hello,

OTRS 6.0.23 on Debian 10.

OTRS mail is configured to use a smarthost server, not the sendmail default. I need to change the name the OTRS server uses for the SMTP EHLO verb. Where is this setting configured?.

Thank you in advance.

Regards.

jojo
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Posts: 14784
Joined: 26 Jan 2007, 14:50
OTRS Version?: Git Master
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Re: SMTP EHLO hostname

Post by jojo »

OTRS works as a Client here. It should use the FQDN configured System Configuration
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master

Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com

jojo
Moderator
Posts: 14784
Joined: 26 Jan 2007, 14:50
OTRS Version?: Git Master
Contact:

Re: SMTP EHLO hostname

Post by jojo »

OTRS works as a Client here. It should use the FQDN configured System Configuration
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master

Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com

GLM
OTRS newbie
Posts: 22
Joined: 08 Nov 2012, 11:06
OTRS Version?: 6.0.23
Real Name: Gonzalo López Menéndez
Company: GRUPO MEANA, S.A.

Re: SMTP EHLO hostname

Post by GLM »

Hello,

Solved changing FQDN value.

Thank you for your help.

Regards.

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