[SOLVED] OTRS - dont see tab admin

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klausneil
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[SOLVED] OTRS - dont see tab admin

Post by klausneil »

Hi, i have a trouble with otrs, i finish the installation and all right but when i login me with root@localhost don't appearme the tab of Aministration, why this? i reinstall all but not work. I install otrs last version in debian os.
otrs.png
And appearme a message that i have insufficient right
ots.png
Please your help.
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Last edited by klausneil on 07 May 2020, 17:18, edited 1 time in total.

klausneil
OTRS superhero
Posts: 680
Joined: 29 May 2012, 22:47
OTRS Version?: 6.0.24
Real Name: Klaus Salazar
Location: Perú

Re: [CLOSED] OTRS - dont see tab admin

Post by klausneil »

UPDATE: i see that with MySQL 8.0 the GRANT ALL privileges not is possible with root user, i install MySQL 5.7 and all work.

root
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Re: [CLOSED] OTRS - dont see tab admin

Post by root »

klausneil wrote:
24 Mar 2020, 17:40
UPDATE: i see that with MySQL 8.0 the GRANT ALL privileges not is possible with root user, i install MySQL 5.7 and all work.
Hi,

That's what the manual says: MySQL < 8.0

- Roy
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klausneil
OTRS superhero
Posts: 680
Joined: 29 May 2012, 22:47
OTRS Version?: 6.0.24
Real Name: Klaus Salazar
Location: Perú

Re: [CLOSED] OTRS - dont see tab admin

Post by klausneil »

Thanks root, i dont see this part "Database support MySQL 5.0 or higher (MySQL 8+ is not supported)"

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