Exclude Group from Frontend Module Access

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tpsupport
OTRS newbie
Posts: 71
Joined: 02 Feb 2011, 14:45
OTRS Version?: 6.0.12

Exclude Group from Frontend Module Access

Post by tpsupport »

Hi there!

I am looking for a solution to exclude specific group from accessing a Frondend Module. The specific module in my case is "CustomerTicketOverview" and the subaction is "CompanyTickets".
The Syconfig is here: "CustomerFrontend::Navigation###CustomerTicketOverview###002-Ticket".

Under "Group" and "GroupRo" I can add allowed Groups but I just want to exclude one. I guess best would be if a regex "^(?!GroupName).*$" or (probably dirtiest) negate the setting in CustomerTicketOverview.pm but I can't seem to find the setting I would need to modify.

Does anyone know where I have to look at? Thanks!
OTRS 6 - Ubuntu 16.04 x64, Azure Database for MySQL server 5.7, Perl 5.22.1, Apache/2.4.18

tpsupport
OTRS newbie
Posts: 71
Joined: 02 Feb 2011, 14:45
OTRS Version?: 6.0.12

Re: Exclude Group from Frontend Module Access

Post by tpsupport »

I did not find a way to exclude but a good alternative by creating a group that my customers need to have access permission in this post: viewtopic.php?p=162269.
OTRS 6 - Ubuntu 16.04 x64, Azure Database for MySQL server 5.7, Perl 5.22.1, Apache/2.4.18

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