OTRS 5 & 6 EOL

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manoj99
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OTRS 5 & 6 EOL

Post by manoj99 »

Hello,

When is OTRS v5 and OTRS v6 EOL ?

Thanks,
Manoj

jojo
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Re: OTRS 5 & 6 EOL

Post by jojo »

((OTRS)) Community Edition 5 is already out of support and just receive security updates (till OTRS 8 will be released end of March). ((OTRS)) Community Edition 6 will at least get security fixes till OTRS 9 is released
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manoj99
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Re: OTRS 5 & 6 EOL

Post by manoj99 »

Thanks for your response.

jbaptiste
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Re: OTRS 5 & 6 EOL

Post by jbaptiste »

When will OTRS 7 become community edition ? OTRS 8 was released this week, right ?
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davidkrotil
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Re: OTRS 5 & 6 EOL

Post by davidkrotil »

See viewtopic.php?f=53&t=41628 , looks like Community Edition will be discontinued. It´s time to migrate to another SD, for small shops like me, they don´t have any offering, 10 agents is too much.
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root
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Re: OTRS 5 & 6 EOL

Post by root »

Hi,

Relax, regarding to the recently updated SECURITY.md is version 6 still supported. 5 is EOL.

- Roy
OTRS 5/6 CentOS / RHEL / Debian / SLES / MySQL / PostgreSQL / Oracle / OpenLDAP / Active Directory / SSO

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jbaptiste
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Re: OTRS 5 & 6 EOL

Post by jbaptiste »

root wrote:
10 Apr 2020, 17:06
Hi,

Relax, regarding to the recently updated SECURITY.md is version 6 still supported. 5 is EOL.

- Roy
Yeah but that doesn't change the fact thet there will be no new community edition after OTRS 6 go EOL whenever that is,right ?
Want to run OTRS on docker ? checkout my OTRS on docker HOWTO | Project's github page

root
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Re: OTRS 5 & 6 EOL

Post by root »

jbaptiste wrote:
10 Apr 2020, 17:37
Yeah but that doesn't change the fact thet there will be no new community edition after OTRS 6 go EOL whenever that is,right ?
The latest, to me known, official information made in a public document for the shareholder mentioned a 2 year delay for new Community Editions. I would not speculate, because there is no official statement.


- Roy
OTRS 5/6 CentOS / RHEL / Debian / SLES / MySQL / PostgreSQL / Oracle / OpenLDAP / Active Directory / SSO

Do you need professional services for the ((OTRS)) Community Edition? Check out https://www.znuny.com/

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