Hi,
is there any way how i can start a ticket when another ticket is closed?
Ty
Task Planning OTRS
Moderator: crythias
-
root
- Administrator
- Posts: 3966
- Joined: 18 Dec 2007, 12:23
- Znuny Version: Znuny and Znuny LTS
- Real Name: Roy Kaldung
- Company: Znuny
- Contact:
Re: Task Planning OTRS
Hi,
Not with regular tickets, but you can create a process which is able to do this.
- Roy
Not with regular tickets, but you can create a process which is able to do this.
- Roy
Znuny and Znuny LTS running on CentOS / RHEL / Debian / SLES / MySQL / PostgreSQL / Oracle / OpenLDAP / Active Directory / SSO
Use a test system - always.
Do you need professional services? Check out https://www.znuny.com/
Do you want to contribute or want to know where it goes ?
Use a test system - always.
Do you need professional services? Check out https://www.znuny.com/
Do you want to contribute or want to know where it goes ?
Re: Task Planning OTRS
Hi,
ty for fast reply.
How could a process look like which is doing that? Never work with Process Manager before.
Thanks for your help.
ty for fast reply.
How could a process look like which is doing that? Never work with Process Manager before.
Thanks for your help.