Hi, Is it possible to search by Dynamic Fields of Customer User in Search Screen (Clicking Magnifying Lens).
Or is it possible to extract the report by Filtering based on Customer User Dynamic Fields.
Please help to guide me on this as I am not able to see that in options or adding in Settings (AgentTicketSearch###DynamicFields) is not effecting.
I am able to retrieve them from TicketDetails API.
Search by CustomerUser Dynamic Field
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sansflance
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