Limited characters in notification subject

flippertom · Post by **flippertom** » 15 Nov 2019, 07:06

Hello,

We are using OTRS 5.
For some email notifications, there is a limit to the characters in the subject like 'OTRS_CUSTOMER_SUBJECT[24]'.
What is the significance of this number and could there be any negative impact if this number is changed or removed?

Regards,
Tom.

wurzel · Post by **wurzel** » 15 Nov 2019, 13:55

Hi,

it stripes the subject after 24 characters.

If you remove it, the subject is not stripped.

Flo

Znuny and ((OTRS)) Community Edition

Limited characters in notification subject

Limited characters in notification subject

Re: Limited characters in notification subject