i am looking for the exact way to properly add/change search parameters in the url. I dont know why OTRS is making it so hard.
I found out how to use dynamic fields in the search. What i dont know is how to use date or timespan parameters.
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I need a link that additionally filters for tickets created in the last 7 days (so, no absolute date values, just the relative period).
Is there a way?
Thanks in advance