Reject Ticket

Moderator: crythias

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meriem
OTRS newbie
Posts: 5
Joined: 19 Sep 2019, 10:39
OTRS Version?: version 5
Real Name: meriem mounji
Company: safub

Reject Ticket

Post by meriem »

Hi Guys Any idea about how to apply the reject of ticket and what is the proccess please ?!! i found just close ticket Manually but how to doing reject Ticket

fpaco
OTRS newbie
Posts: 17
Joined: 18 Aug 2017, 14:45
OTRS Version?: OTRS 6s Patch Level

Re: Reject Ticket

Post by fpaco »

Hello Meriem,

See this topic here: viewtopic.php?f=62&t=41506
It may be of help to you.

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