How to link Services with Queue
Moderator: crythias
How to link Services with Queue
How can I link services with queue. If I wan to open new ticket and select any queue, it should show specific services which are linked to that queue.
As per the attached screenshot queue name - Maintenance and Service name also maintenance. Please check and help.
Thanks & Regards,
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Re: How to link Services with Queue
Dear Team,
Please help.
Regards,
Please help.
Regards,
Re: How to link Services with Queue
Hi,
this is a forum with volunteers. You might not expect an answer. If you need an answer you might consider professional
support from vendor.
In your case try Possible instead of PossibleAdd
Regards
Florian
this is a forum with volunteers. You might not expect an answer. If you need an answer you might consider professional
support from vendor.
In your case try Possible instead of PossibleAdd
Regards
Florian
OTRS 8 SILVER (Prod)
OTRS 8 auf Debian 11 (Test)
Znuny 7.x latest version testing auf Debian 11
-- Ich beantworte keine Forums-Fragen PN - No PN please
I won't answer to unfriendly users any more. A greeting and regards are just polite.
OTRS 8 auf Debian 11 (Test)
Znuny 7.x latest version testing auf Debian 11
-- Ich beantworte keine Forums-Fragen PN - No PN please
I won't answer to unfriendly users any more. A greeting and regards are just polite.
Re: How to link Services with Queue
================================================================================================================================
Dear Florian,
Thanks for your reply. I already discussed about professional support with my company, discussion is going on. Can you please quote us for your professional support so that we can can go ahead with it.
In my case i tried with Possible instead of PossibleAdd but its not working. It would be great help, if you can help me out on this issue.
Once gain thanks a lot for your reply.
Regard,
Parvez
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- Znuny superhero
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Re: How to link Services with Queue
Hello Parvez,
This one should work:
Info: ACL's don't work for the 'root@localhost' user.
PS: We also offer support, including custom development.
Edit: Thanks for pointing that out, Roy.
Best regards
Emin
This one should work:
Info: ACL's don't work for the 'root@localhost' user.
PS: We also offer support, including custom development.
Edit: Thanks for pointing that out, Roy.
Best regards
Emin
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Last edited by zzz on 21 Sep 2019, 13:32, edited 2 times in total.
Professional OTRS, Znuny & OTOBO services: efflux.de | efflux.de/en/
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Free and premium add-ons: German | English
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Re: How to link Services with Queue
Guys,
Referencing that professional support is available from the vendor or 3rd party companies is fine. Please do not add direct links in answers, links in the signature are fine. Instead, point to the Marketplace. This is the appropriate place to ask and offer.
- root
Referencing that professional support is available from the vendor or 3rd party companies is fine. Please do not add direct links in answers, links in the signature are fine. Instead, point to the Marketplace. This is the appropriate place to ask and offer.
- root
Znuny and Znuny LTS running on CentOS / RHEL / Debian / SLES / MySQL / PostgreSQL / Oracle / OpenLDAP / Active Directory / SSO
Use a test system - always.
Do you need professional services? Check out https://www.znuny.com/
Do you want to contribute or want to know where it goes ?
Use a test system - always.
Do you need professional services? Check out https://www.znuny.com/
Do you want to contribute or want to know where it goes ?
Re: How to link Services with Queue
Dear Emin,
Thanks a lot for your support. It started working.
I will contact you very soon for professional support, after final discussion with my company.
Thanks a lot for all your support. You guys are doing great job.
Thanks & Regards,
Parvez